Quality Management Scott Bader Middle East is committed to providing our customers with first class products with the highest levels of service. We are committed to the continual improvement of our services and operations, offering our industry partners the highest levels of customer satisfaction, effectiveness and efficiency available. Scott Bader Middle East is a ISO 9001:2000 certified company Customised Resin Systems Scott Bader Middle East is recognised as an industry leader in the development of world class resins systems compatible with the regions harsh and challenging climatic environment. Chemists within the Jebel Ali facility have utilised proven Group technology with an expert understanding of local environmental conditions, combined with customer needs, to design then incorporate proprietary technology to meet these challenging conditions within the Middle East and surrounding regions. In addition to this knowledge Scott Bader Middle East is renowned for designing customer specific formulations offering significant advantages to our customer base. Customer Services Business is changing rapidly the world over including the customer service interface and its responsibilities. Recognising this need Scott Bader Middle East in line with its objective of continuous improvement has addressed this critical area of customer support with a dedicated Customer Service Unit and a Technical Resource Department strengthened to meet the challenges & support required by our industry partners. Regular customer surveys are commissioned to monitor our performance and adapt when necessary ensuring our position as the leading service provider. Manufacturing Health, Safety and the Environment are strategically important to Scott Bader, its employees and our customers. Every effort is made to ensure our production and the quality of our resins are manufactured to strict local and international standards. Regular training combined with plant improvements plus planned maintenance are key to ensuring we meet these goals, ultimately resulting in reaffirming our leading position and supplier of choice for consistent quality, high performance resins.